If you order before 10am your vybey will be dispatched on the same day. We use Australian Post for all shipping, and Australian customers will receive a tracking number by email as soon as your package is dispatched.
Australian wide domestic shipping is charged at the flat rate of AUD 9.99.
Customers based in New Zealand can choose between the NZ Direct Service and International Express Post.
NZ Direct is a flat rate service that is untracked and takes between 5-10 business days for delivery. NZ Direct costs AUD14.99, whilst International Express Post costs AUD19.99.
Once you have received your item, you have up to 14 calendar days to return it. Unfortunately we will not be able to offer a refund or exchange after this period has expired. Please see our terms page for more information.