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FAQ

Frequently Asked Questions

  • What is vybey?

    A perfectly balanced meal in powder or liquid form - engineered to provide everything your body needs for high performance & optimal health. Our tasty meal includes 21-29g of plant or dairy protein, complex carbohydrates, healthy fats (omegas 3 & 6), up to 50% recommended daily intakes (RDI) of vitamins & minerals, antioxidants, natural flavours and natural sweeteners.

    vybey has been carefully crafted to replace one meal, or many - depending on your schedule. vybey saves you time, saves you money and is great for your health. It has been backed by nutritionists and doctors as a total meal replacement ensuring all levels of macro & micronutrients are delivered per serve.

  • What is vybey made from?

    vybey powder is made from real food including: oats, pea protein (plant based only), milk and whey protein (dairy based only), rice, organic flax seeds, coconut oil, organic coconut flour, organic cocoa (plant based only), corn and a balanced mix of 26 vitamin & minerals.

    vybey RTD contains milk protein isolate, oats, brown rice, maltodextrin, corn fibre and a balanced mix of 26 vitamins & minerals.

  • What is vybey's nutritional value?

    vybey powder per 100g (2 scoops) contains 1636 – 1665 kilojoules of energy or ~400kcals. If you go for a 50g (1 scoop) then it is ~825 kilo joules of energy or ~200kcals.

    vybey RTD contains 1550 - 1590 kilojoules of energy or 370-380 calories.

    All our products are developed in accordance with the Food Standards Australia New Zealand. Nutritional information sheets for all our products are available on the shop now page.

  • What is meant by Total Nutrition?

    Total nutrition can be defined as eating the correct amount of nutrients on a regular schedule to achieve your best performance and aid a healthy lifestyle. vybey RTD achieves this because of its macronutrient split - protein (30%), carbohydrate (50%), and fat (20%).

    This macronutrient split range has been scientifically backed by the Australian Dietary Guidelines - part of the National Health and Medical Research Council of Australia.

  • What are probiotics?

    Probiotics are a type of friendly bacteria which provide various health benefits including the potential to improve immune system function and decrease harmful bacteria. Having the right gut bacteria has been linked to numerous health benefits, including the following: weight loss, improved digestion, enhanced immune function, healthier skin, reduced risk of some diseases.

    Probiotics are very popular and are taken as supplements that are supposed to help colonize your gut with good microorganisms. Each vybey powder 100g serve contains whopping 1 billion CFU dose of bacillus coagulans (BC). BC is a very interesting probiotic as it's spore protected which means it's able to function in extreme conditions such as the human gut. It helps colonise your gut with healthy bacteria. We all need gut diversity in order to encourage the immune system to perform when required.

  • What are nootropics?

    Nootropics are an exciting food or supplement category that focus on brain health. Clinical studies have concluded that this group of ingredients can boost memory, motivation, alertness, creativity and general cognitive function.

    Watch the nootropic vybey space!

    See below FAQ for Lion's Mane Mushroom nootropic included in vybey powder!

  • Why Lion’s Mane Mushroom?

    We’re very excited to say that our vybey powder contains 450mg of the nootropic Lion’s Mane mushroom (per 100g serve). The amount of research into specific health benefits is growing and recent clinical studies have suggested that Lion's Mane mushroom may protect against decline of brain function, reduce mild symptoms of anxiety and depression and help restore nerve impairment.

    It also has strong anti-inflammatory, immune improving functionality and antioxidant properties.

    Clinical studies:

    https://www.ncbi.nlm.nih.gov/pubmed/18844328

    https://www.ncbi.nlm.nih.gov/pubmed/20834180

    https://www.ncbi.nlm.nih.gov/pubmed/31413233

  • Is vybey vegan, gluten free or organic?

    vybey powder plant-based option is plant based (obviously!) and contains 99.999% vegan friendly ingredients. The only non-vegan ingredient is our vitamin D which is extracted from sheep wool. Our next batch will be 100% vegan! We can’t wait 😊

    Our vybey powder range is not gluten free due to our oats. Stay tuned for an oat free and gluten free range!

    vybey powder has a serious amount of organic ingredients. We wanted to create a premium meal replacement option while maintaining an affordable price point. We’ve managed to create some great supplier relationships and make the organic option available for our vybers! We hope you like it as much as we do!

    Our current vybey RTD range is not vegan or gluten free. However, we are in the process of developing this option too. Stay tuned, guys!

    Unfortunately our RTD range doesn’t contain organic ingredients due to cost. As you can imagine, organic ingredients are far more expensive, and this doesn’t fit in with one our missions to provide affordable, nutritionally balanced food. Including organic ingredients in our RTD proved more difficult due to the complicated manufacturing process.

  • Where is vybey made?

    vybey meal replacement powder is produced in Australia at a very well reputed and HACCP accredited manufacturing facility.

    vybey RTD is carefully crafted in New Zealand in a factory adhering to HACCP and regularly audited by SAI Global, Dairy Food Safety and DAFF.

    Our products and labelling align to the Food Standards Australia New Zealand – 2.9.3 Formulated Meal Replacements And Formulated Supplementary Foods.

  • Is vybey suitable for vegetarians?

    Absolutely! We’re happy to say that vybey is suitable for vegetarians.
  • Can vybey help me lose weight?

    Definitely! vybey provides a balanced meal that ticks all nutritional boxes. It aids weight loss as you avoid snacking and picking unhealthy choices. Although, vybey must not be used as a total diet replacement.
  • Can pregnant mothers use vybey?

    Absolutely. vybey is fine to have during pregnancy, but they shouldn’t be consumed as the sole source of nutrition as there are different nutritional requirements during this period.
  • Can children use vybey?

    Yes. vybey RTD and meal replacement powder is safe for children above 10 years of age to include in moderation as part of a balanced, varied diet. vybey is not suitable for babies or infants below or during weaning age.
  • How should I store my vybey?

    One of vybey's fantastic appeals is its long shelf life – it’s good for 12 months from the date of crafting.

    vybey powder is best kept in a cool, dark place below 25 degrees Celsius. We recommend a trusty kitchen cupboard.

    vybey RTD doesn’t require refrigeration. Although they’re best stored in a cool place (under 25C) out of direct sunlight. Once opened, it is best to consume in one sitting. However, it can last 12 hours if refrigerated after opening.

  • Can I recycle my vybey bottles?

    vybey RTD is made from 100% recyclable plastic. The bottles can also be returned for 10c refund to any container recycling depot or container recycling vending machine in NSW, SA, QLD, WA and NT. VIC and TAS should be joining the recycling scheme in late 2019.

    vybey meal replacement powder can be recycled too! This is a key part of our sustainability mission.

  • How do subscriptions work?

    Subscribing to vybey will save you money! Subscriptions are available for weekly deliveries up to every eight weeks. So take charge and subscribe for three deliveries or more and we’ll throw in a 10% discount off your order.
  • Can I manage my subscription?

    Just login to your account to manage your subscription. Here you can do a number of things including updating your details, skipping a delivery or cancelling your subscription. We’ve partnered with ReCharge for your subscription orders.
  • What about shipping & times?

    We want vybey to arrive as fast as possible too! If you order before 10am your vybey will be dispatched on the same day. We use Australian Post for all shipping, and Australian customers will receive a tracking number by email as soon as your package is dispatched. Watch your vybey all the way to your doorstep!

  • How much is postage?

    Australian wide domestic shipping is at the flat rate of AUD 9.99. We use Australia Post for our parcels – so you can nominate a safe place for your parcel to be left if you’re not home. Just select the location that suits you. For our NZ customers, we are not far away from securing our distribution channels in NZ which will mean postage will be a lot more economical. Watch this space Kiwis!
  • Where does vybey deliver to?

    We are currently shipping Australia wide. We are in the process of finalising arrangements to ship to New Zealand and parts of Asia, USA and Europe. Join our mailing list below to stay updated!
  • Can I pick up my vybey order?

    Unfortunately, due to health and safety laws, we can’t offer this feature. Once we have our own fulfilment house, we will be able to provide this option. Let's hope this isn't too far away!
  • Can I return my vybey order?

    Yes! Any unopened boxes can be returned. Please see our terms section in the footer below for more details.
  • Can I cancel my vybey order?

    Unfortunately, we can’t change or cancel your order after you’ve placed it.